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Hi, Thank you for posting in the Microsoft Community. In order to provide you with a quick resolution, please reply to these questions: 1. Did you make any changes on the computer prior to the issue?

Do you receive any error message on the computer? Method 1: Follow these steps and check if it helps. Method Once the system restarts, the drivers will be automatically get installed. Method 3: Some drivers are very specific about the operating system version, so you might have to wait until the manufacturer releases Windows 8 drivers if they make them for your model. Some drivers might be available using Windows Update. If the drivers don’t install, try installing them in compatibility mode.

Method 4: Follow these steps: Note: Important this section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you back up the registry before you modify it. Download and Install Assistant. Don’t ask again. Ok, get started. No thanks, I will download and install manually. Solution and Diagnostic Data Collection. Change preferred operating system Select preferred operating system.

If you wish to see solutions related to another OS, please select the preferred operating system and version and choose ‘Change’ Select an operating system and version to see available software for this product. Is my Windows version bit or bit? I don’t see my operating system. Detected operating system: Selected operating system: Select your operating system and version , Change. Two simple steps to show what drivers are available for your product. Click on the Windows search icon.

It is located in the lower left-hand corner of your Windows desktop. Search for WinVer. Find your OS and version number on the popup from Microsoft. See adjacent image as example. Use the drop down to select your Operating System version. What OS do you have?

Select your Operating System. Use the drop down to select your Operating System version and click submit. What version of OS do you have? Select your Operating System version. Let us detect the drivers you need for this HP PC Our automated tool will simplify the choices you have to make Detect my drivers. Let us detect the drivers you need for this HP PC Skip the confusion of sorting through all of our drivers and let us detect only the ones you need.

Now try to use the CD drive you should not face any problem. Getting CD ROM to work after updating drivers is just an example of why keeping device drivers is important. You can use Advanced Driver Updater to update drivers and can schedule driver scanning using the tool.

The best driver updater will scan the system for outdated drivers and update them without hassle. Please share your feedback about the post in the comments section.

For any product-related questions, you can send an email to support systweak. A UX writer who loves explaining technical details in a clear, crisp, and concise manner. She loves writing about technical troubleshooting, How-To’s, product reviews, etc.

In her free time, she loves reading, meditating, and traveling. Your email address will not be published. Preeti Seth. Published on June 2, Written By. Increased features from your DVD-ROM, better hardware performance, and interoperability can be realized from correct driver updates. On the other hand, installing incorrect CD-DVD Drive drivers can cause a myriad of issues including PC crashes, sliuggish performance, and overall system instability.

Hardware devices such as DVD-ROM rely upon these tiny software programs to allow clear communication between the hardware itself and a specific operating system version. Discs burned on a different computer do not play : Burn the disc again using another brand of blank disc. Use a lower 4x burning speed, and confirm that the burning session closed upon completion.

Press the power button to turn on the computer, and then immediately press the esc key repeatedly until the Startup Menu opens. Click Optical Drive , and then run all the available tests. Each test takes 1 to 2 minutes to run. Follow any on-screen instructions to resolve any issues found, and then test a disc in the drive. Confirm the drive is listed in Device Manager, and then reinstall the device driver to resolve any error states. Right-click the drive name, and then select either Uninstall device or Uninstall.

Click Uninstall or similar to confirm the uninstall. Close all open programs, and then restart the computer.



HP dvdc DVD Writer Software and Driver Downloads | HP® Customer Support.

Click Uninstall or similar to confirm the uninstall. If the drive is still missing after resetting power, do the following: Desktop computers : Check the drive cable connections. Europe, Middle East, Africa. If the drive name still does not display, replace the cable, the drive, or have the computer serviced. Based on our scan system, we have determined that these flags are possibly false positives. Why would MS not give us an easy fix for this issue as so many folks do not want them, although there may be some that do. If not, update your firmware.


HP (Hewlett Packard) CD-DVD Drive Drivers Download – Update HP (Hewlett Packard) Software.

a) Press Windows Key +R, to open the Device Manager. b) Expand DVD/CD-Rom Drives, click on the driver. c) Click on Properties. When you try to burn or read a disc, nothing happens or an error stating that the drive cannot be found displays in the CD/DVD burning software. › en-us › topic › your-cd-or-dvd-drive-is-not-recog.

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